💳 BILLING
Refund Policy
📅 Last updated: November 2025 • ⏱️ 3 min read
We want you to be completely satisfied with Linkepy. This page explains our refund policy and how to request a refund if needed.
Our Refund Policy
💰 14-Day Money-Back Guarantee
If you're not satisfied with Linkepy within the first 14 days of your initial subscription, we'll refund your payment—no questions asked.
Eligible for Refund
- ✅ First-time subscription within 14 days of payment
- ✅ Technical issues preventing service use
- ✅ Billing errors or duplicate charges
- ✅ Service not as described
Not Eligible for Refund
- ❌ After 14 days from initial subscription
- ❌ Renewal payments (can be canceled for future billing)
- ❌ Partial months or unused credits
- ❌ Account violations or terms of service breaches
- ❌ One-time credit top-ups (after credits are used)
⚠️ Important
Refunds are processed to the original payment method. Credits used before refund will be deducted from the refund amount at our standard rates.
How to Request a Refund
1
Contact Billing Team
Email [email protected] with "Refund Request" in the subject line
2
Provide Details
Include your account email, subscription plan, and reason for refund
3
Wait for Confirmation
We'll review your request within 2 business days
4
Receive Refund
Refunds are processed within 5-10 business days to your original payment method
Cancellation vs. Refund
❌ Cancellation
Stops future billing but no money back
- • Access until end of period
- • No refund for current period
- • Can reactivate anytime
↩️ Refund
Get your money back (if eligible)
- • Within 14 days only
- • Account may be closed
- • Must request via email