Email Not Found - What to Do?
Sometimes our AI can't find an email address for a person. This doesn't mean the email doesn't exist - it might just be well-protected or not publicly available. Here's what you can do.
Why Emails Aren't Found
There are several common reasons why an email might not be found:
đ Privacy Settings
The person has strong privacy settings or uses email protection services.
đĢ Limited Online Presence
The person has minimal public footprint or recently joined the company.
â Incorrect Information
The name or company information provided might be incorrect or outdated.
đĸ Company Email Format
The company uses an unusual email format or multiple domains.
What You Can Do
1. Verify Your Input
Double-check that you've entered the correct information:
- Is the spelling of the name correct?
- Is the company domain accurate?
- Are you searching for the right social profile?
- Does the person actually work at that company?
2. Try Different Search Methods
If one method doesn't work, try another approach:
3. Use Company Domain Search
If you have their name and company domain, try our email finder tool which uses pattern matching to suggest the most likely email format.
đĄ Pro Tip
Try searching for colleagues at the same company first. This helps us identify the company's email format pattern.
4. Check for Alternative Domains
Some companies use multiple email domains:
- Regional domains: company.co.uk, company.de, company.fr
- Subsidiary domains: Different brands or divisions
- Legacy domains: From acquisitions or mergers
5. Try Bulk Enrichment
If you have a list of contacts, our bulk enrichment tool has better success rates due to pattern recognition across multiple entries.
Try Bulk EnrichmentWhat About Credits?
â No Credit Deduction
If we don't find an email address, we don't charge you any credits! You only pay for successful results.
Alternative Solutions
If you've tried everything and still can't find the email:
Contact company directly
Call the main office and ask to be connected
Use social media
Send a message on professional social networks
Check company website
Some companies list team emails on their site
âšī¸ Need Help?
Our support team can manually investigate difficult cases. Contact us at [email protected]